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Terms of Service

Terms of Service

Last Updated: 8 June 2026

Welcome to TRIVIMI Tours Indonesia. By accessing our website and engaging our services, you agree to the following terms. Please read them carefully.

1. Service Nature

TRIVIMI Tours Indonesia is a luxury travel concierge service. We craft personalized travel experiences through consultation and bespoke itinerary design. We are not a booking engine, online travel agency (OTA), or e-commerce platform.

2. Concierge Consultation Process

Our service begins with a personal consultation. After understanding your preferences, interests, and travel style, our concierge team will design a bespoke journey proposal. This process involves direct human communication — every itinerary is unique and handcrafted.

3. No Instant Booking

We do not offer instant booking or real-time availability confirmation. All journeys are designed, confirmed, and arranged through personal communication with our concierge team. This ensures every detail meets your expectations.

4. No Guaranteed Availability

Availability of accommodations, experiences, and services is subject to confirmation at the time of booking. While we strive to secure your preferred arrangements, certain premium experiences may have limited availability during peak seasons.

5. User Responsibilities

  • Provide accurate contact and travel information
  • Respond to concierge communications in a timely manner
  • Comply with local laws and regulations during travel
  • Respect cultural norms and traditions at destinations
  • Maintain valid travel documents (passport, visas, etc.)

6. Intellectual Property

All content on this website — including text, images, logos, designs, and itineraries — is the intellectual property of TRIVIMI Tours Indonesia. Unauthorized reproduction, distribution, or use of any content without written permission is strictly prohibited.

7. Limitation of Liability

TRIVIMI Tours Indonesia acts as an intermediary between travelers and service providers. While we carefully select and vet all partners, we cannot be held liable for the actions, omissions, or failures of third-party providers. Our liability is limited to the fees paid for our concierge services.

8. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after modifications constitutes acceptance of the revised terms.